AgentSync, Senior Software Engineer

April 2022 - Present

Led Replatforming initiative for Commercial APIs team, coordinating and collaborating with developers, EMs and PMs. Built RESTful Java (Sprint Boot) APIs and event-based Golang services on AWS infrastructure via terraform, integrating with Salesforce. Built internal and external APIs for insurance compliance data interactions. Learned a lot from DevOps, staffs, and principal.

• Maintained business critical apps, Spring Boot Access-API, Access-Inbound Python AWS Serverless StepFunctions/Lambdas, onto RDS Aurora Postgres Database
• Introduced First Responder on-call rotation to engineering org, leading first team maintaining uptime against SLOs
• Proposed and led Replatforming initiative, shifting Manage IP to backend via new service integrations
• Designed and delivered Spring Boot Customer-API, integrating AgentSync’s CRM and backend to create “Customer” domain in AgentSync system
• Designed and delivered Golang Manage-Event-Publisher, connecting internal Kafka backbone to Manage Salesforce App
• Orchestrated Customer-API, Salesforce, and Manage-Event-Publisher to deliver real-time (push) updates for Manage
• Designed and iterating on Golang NIPR-Transactor, building new integration with NIPR in backend
• Wrote RFCs “Manage to Backend Auth”, “Manage Integration Strategies”, “Manage Integration Key Rotation”, “NIPR Transacting MVP”, “Multi-Schema Kafka Topics”
• Won “Be Curious” award for preventing incident due to accidentally deleted application
• Identified and shipped no-op query optimization bugfix for Access DB, reducing daily queries by 50M (95%)

GitHub - Billing, Software Engineer III

July 2020 - April 2022

Joined GitHub, first embedding with External Identities for 6 weeks.

• Shipped SSO login page for Enterprises in Ruby on Rails GitHub.com monolith.
• Helped ship enterprise-managed-users option for new Enterprises weeks ahead of schedule.

Joined Billing team from late 2020 to present.

• Built GitHub’s first internal Ruby-Aqueduct integration for Billing’s new Rails microservice. Aqueduct is GitHub’s internal queue system, allowing durable enqueuing of background jobs. Published internal blog post to ease onboarding for other teams.
• Refactored GitHub.com usage notifications, untangling 1000+ line class, unblocking two workstreams.
• Tested Zuora (GitHub’s payment processor) single meter limitation increase from 600k to 2500k line items.

Microsoft - App Center, Software Engineer II

September 2018 - July 2020

Joined App Center team at Microsoft, creating a one-stop shop for mobile app build, testing, distribution, analytics, and diagnostics.

• Participated in prototyping and building App Center Diagnostics Search using ASP.NET services utilizing Azure Log Analytics (Kusto) as datastore.
• Led Diagnostics Search GDPR with Russia-based teammates, fulfilling GDPR requirements for data retention and exporting.
• Led full-stack development of Release Type and Android Proguard deobfuscation features across React front-end and TypeScript Node.JS back-end.
• Maintained App Center Diagnostics Node.JS pipeline apps, scaling via Azure Kubernetes Service and Azure Storage and Queues.
• Fixed years-long Diagnostics bug leading to 10x throughput for Android symbolication.
• Investigated and root-caused unknown security firm spoofing App Center app secrets, preventing further customer concern about data leakage.

Alaska Airlines, Software Engineer I

September 2016 - September 2018

Joined Alaska Airlines as contractor, hired to full-time in 2017, as my first software job.

• Primary developer for Xamarin iOS and Android Mobile App “Hopper”, used internally by employees for employee travel stand-by flight benefits.
• Full stack mobile and web development, building features like waitlist from UI to the ASP.NET REST API.
• Utilized Azure Pipelines for CI and CD, HockeyApp and App Center for app distribution.
• Built Node.JS Alexa Skill for Flight Information for internal “Shark Tank” competition, won first place.